Get paid faster. Without chasing patients.

Flex helps Open Dental practices automate statements, collect balances, process payments, offer flexible payment options, and reduce the manual cleanup that slows cash flow.

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Live in two weeks · No data migration · Complimentary team training

WHAT IS IT?

Collecting payment should not feel like a second job for your front desk.

But in too many dental practices, payments are scattered across portals, statements, terminals, paper processes, phone calls, and manual ledger updates. The care is completed. The revenue is earned. Then the chase begins.

Flex helps Open Dental practices create a cleaner payment workflow from treatment plan to checkout to post-visit collections. Your team can send payment requests, automate statements, collect in-office payments, manage recurring payment plans, take prepayments, and keep payment activity synced back to Open Dental. Flex handles the payment workflow, while Open Dental remains the source of truth for the patient ledger.

THE PROBLEM

Money gets lost when payments depend on memory, manual follow-up, and disconnected systems.

Patients leave without paying because the payment process has too much friction.

Portals, logins, delayed payment links, and clunky checkout steps give patients an easy reason to say, “I'll do it later.” Later is where balances go to nap in the A/R swamp.

Your team spends too much time chasing balances.

Manual statements, phone calls, follow-up reminders, and one-off payment requests eat up hours your team does not have. If collections depend on someone remembering to follow up, balances will slip.

Disconnected payment tools create cleanup work.

When payments happen outside your practice workflow, your team has to match deposits, allocate transactions, check ledgers, and troubleshoot discrepancies. Every extra login adds another chance for errors, delays, and end-of-day headaches.

HOW FLEX FIXES IT

Flex makes payment collection part of the patient workflow instead of a separate chore.

Patients can pay through secure links by text or email, directly from treatment plan conversations, through recurring payment plans, or at the front desk with in-office terminals. Your team works in Flex to collect and manage payments. Open Dental stays updated automatically. That keeps the payment experience simple for patients and cleaner for your team.

FlexPayments

Process payments in Flex and automatically post transaction details back to the correct Open Dental patient ledger.

Automated Statements

Send patient-friendly billing reminders by text, email, or both on the schedule you define, with secure payment links included.

Patient Financing

Give patients flexible payment options at the moment cost becomes the obstacle, so more treatment can move forward.

FlexPayments

Integrated dental payment processing powered by Stripe. Collect in-office payments, send payment requests, store cards on file, manage recurring payment plans, and post payments back to Open Dental.

Buy Now, Pay Later

Flexible patient payment options that help remove cost barriers at the moment of decision, so more patients can move forward with recommended treatment instead of delaying care.

Surcharging

Tools that help practices offset eligible credit card processing costs with transparent, compliant surcharging options, so you can protect margins and keep more of what you earn.

Automated Patient Billing Statements

Automated text and email statement reminders that include secure payment links and continue on the schedule you define until balances are paid.

Patient Financing

Flexible dental payment options that help patients move forward with recommended care instead of delaying treatment because of upfront cost.

Account Balance Collections

Bulk or automated balance collection tools that help practices reach patients faster, manage family accounts clearly, and reduce manual A/R follow-up.

In-Office Payments

Fast, modern payment collection through terminals, treatment plan workflows, secure links, and card-on-file options, with payment activity synced back to Open Dental.

Third-Party Legacy Payment Processing

Support for practices using existing processors such as Moolah or CardConnect, giving teams a path to manage payment workflows while evaluating the right long-term payment strategy.

Up to 10 hrs

saved per week in admin and reconciliation work

Faster

collections — less time between balance due and payment received

Cleaner

Open Dental ledgers — fewer duplicate entries and aligned systems

One of the best things about FlexPayments? We've got an in-office milling unit here, and so if we're doing a crown or an onlay where there's between 20 to 45 minutes of the patient just sitting and waiting, I can take payment from them while they're sitting in the chair because it's a wireless terminal. So I'll go and check them out… so that when they're done, they get to just leave and go with the rest of their day.

— Ryan, New Garden Dental

Deeper than any integration

Flex doesn't connect to Open Dental — it works alongside it. Every action syncs automatically. Nothing to export, import, or manually update.

Built by people who use Open Dental

Flex was founded by a practicing dentist who ran her own Open Dental practice. Every feature was built to solve a real problem she lived.

Up and running in two weeks

~1 hour install. 2-hour complimentary team training. No downtime, no data migration. From demo to live without disrupting your practice.

Authorized
Integration Vendor

Dental payment processing for Open Dental practices refers to how a dental office collects, processes, tracks, and posts patient payments while keeping Open Dental updated. With FlexPayments, payments are processed in Flex and payment details automatically post back to the correct patient ledger in Open Dental. This helps reduce duplicate entry, manual posting, and disconnected payment workflows.

FlexPayments is not embedded directly inside the Open Dental desktop interface. Payments are processed in Flex, then synced back to Open Dental automatically. Flex handles the payment workflow, and Open Dental remains the financial record of truth for the patient ledger.

Yes. Flex allows practices to send secure payment requests and statements by text, email, or both. Patients can pay from their own device without needing a complicated portal login, which helps reduce friction and makes it easier to collect balances faster.

Yes. Flex can send automated patient statements on the schedule your practice defines. Statements can include secure payment links, and reminders can continue until the balance is paid. This helps reduce manual billing work and keeps collections more consistent.

Yes. FlexPayments supports recurring payment plans that automatically charge the patient's stored card on a set schedule. Payments post back to Open Dental, which helps reduce manual follow-up and makes A/R more predictable.

Yes. When reviewing a treatment plan in Flex, practices can collect prepayments and allocate them to selected procedure codes. This can help secure patient commitment, improve case acceptance, and reduce post-treatment billing.

Yes. Practices should still reconcile deposits as part of normal financial controls. FlexPayments simplifies posting and provides reporting to support reconciliation, but it does not eliminate the need for financial oversight.

Patient financing and Buy Now, Pay Later options can help patients move forward with treatment when upfront cost is the barrier.

Get paid faster. Without chasing patients.

Collecting payment should not feel like a second job for your front desk.

Money gets lost when payments depend on memory, manual follow-up, and disconnected systems.

Patients leave without paying because the payment process has too much friction.

Your team spends too much time chasing balances.

Disconnected payment tools create cleanup work.

Flex makes payment collection part of the patient workflow instead of a separate chore.

8 features. One goal: get paid faster.

What practices see after switching to FlexPayments.

Built exclusively for Open Dental. That's not a feature — it's the foundation.

Deeper than any integration

Built by people who use Open Dental

Up and running in two weeks

See how Flex helps you collect every payment — without the manual work.

Questions about Flex payment processing.

Get paid faster. Without chasing patients.

Collecting payment should not feel like a second job for your front desk.

Money gets lost when payments depend on memory, manual follow-up, and disconnected systems.

Patients leave without paying because the payment process has too much friction.

Your team spends too much time chasing balances.

Disconnected payment tools create cleanup work.

Flex makes payment collection part of the patient workflow instead of a separate chore.

Deeper than any integration

Built by people who use Open Dental

Up and running in two weeks

See how Flex helps you collect every payment — without the manual work.

What is dental payment processing for Open Dental practices?

Does FlexPayments work directly inside Open Dental?

Can patients pay by text or email?

Can Flex automate patient billing statements?

Can Flex support recurring payment plans?

Can practices collect prepayments on treatment plans?

Do practices still need to reconcile payments?

Does Flex offer patient financing or Buy Now, Pay Later?