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Get paid without chasing every unpaid balance by hand.

Flex automates patient billing statements from your Open Dental accounts, sending reminders by text and email until the balance is paid, so your team is not stuck making the same follow-up call twice.

 

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Live in two weeks · No data migration · Complimentary team training
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WHAT IT DOES

Manual billing follow-up is where revenue quietly slips away.

When statements go out once and stop, some patients pay right away and others simply forget. Family accounts make it worse, with separate statements for each household member instead of one clear bill. And reaching patients through a single channel means missing the ones who would have responded to a text instead of a mailed letter. Flex automates patient billing statements directly from Open Dental.

Statements can go out in bulk or on a recurring schedule your practice sets, reaching patients by text, email, or both. Family accounts are consolidated into a single statement, and if a balance goes unpaid, Flex automatically resends the reminder instead of letting it disappear into a stack of paper. The result is a billing process that keeps working in the background, so unpaid balances get resolved faster and your team is not the one making the reminder calls.

Statement Automation Settings for Flex Dental Solutions

HOW IT WORKS

Statements that follow up so your team does not have to.

  1. Flex pulls balances from Open Dental

    Flex identifies patient and family account balances directly from your Open Dental data, so statements always reflect what is actually owed.

  2. Statements go out automatically

    Text and email statements send in bulk or on a recurring schedule, with family balances combined into one statement instead of several.

  3. Flex keeps reminding until the balance is paid

    If a balance remains unpaid, Flex automatically resends the statement, so your team is not manually tracking who still owes money.

WHAT’S INSIDE AUTOMATED PATIENT BILLING STATEMENTS

Billing reminders that keep working after the first message.

Bulk and recurring statement sending

Send statements to your whole patient base at once or on a set schedule, without building the list by hand.

Family account statements

Combine balances for household members into a single, clear statement instead of separate bills.

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Automatic resend on unpaid balances

Persistent follow-up continues by text or email until the balance is resolved, removing the “I forgot” excuse.

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WHY FLEX

Built exclusively for Open Dental. That's not a feature — it's the foundation.

Deeper than any integration

Flex doesn't connect to Open Dental — it works alongside it. Every action syncs automatically. Nothing to export, import, or manually update.

Built by people who use Open Dental

Flex was founded by a practicing dentist who ran her own Open Dental practice. Every feature was built to solve a real problem she lived.

Up and running in two weeks

~1 hour install. 2-hour complimentary team training. No downtime, no data migration. From demo to live without disrupting your practice.

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Integration Vendor

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Ready to stop sending statements and hoping patients notice?

Flex automates patient billing statements from Open Dental, with persistent text and email follow-up that keeps working until balances are paid.
Schedule Your Demo

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FREQUENTLY ASKED QUESTIONS

Questions about Automated Patient Billing Statements

Automated patient billing statements are text and email statements that Flex generates from your Open Dental account balances and sends on a schedule your practice defines, without your team building and sending them manually.

Flex can combine balances for family members into a single statement, so households receive one clear bill instead of multiple separate statements for each person.

Flex automatically resends the statement until the balance is paid, so unpaid balances keep getting follow-up without your team having to track and re-send them manually.

Yes. Statements can be sent by text, email, or both, giving patients a channel that fits how they prefer to be reached.

No. Open Dental remains the source of the balance information. Flex uses that data to generate and automatically send statements, and payments made in response sync back to the patient ledger.

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