In-office terminal payments
Fast, secure card payments at checkout, with no separate machine or login required.
FlexPayments powered by Stripe brings in-office and online payment collection into one system, with every transaction posting straight back to your Open Dental ledger.
WHAT IT DOES
When payments happen outside your practice management system, your team ends up logging into a separate portal, re-entering transaction amounts, and double-checking that everything matches at the end of the day. Every extra login is a chance for something to get missed. FlexPayments processes in-office terminal payments, text-to-pay and email payment links, prepayments on treatment plans, recurring payment plans, deposits, and stored cards on file, all inside Flex.
Once a payment goes through, it posts automatically to the correct patient ledger in Open Dental, so your team is not retyping amounts or manually applying refunds. Open Dental stays the system of record for the patient's financial history. Flex simply handles the collecting, so checkout is faster and your end-of-day reconciliation has fewer surprises.
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HOW IT WORKS
Flex connects to your Open Dental ledger
FlexPayments links directly to each patient’s account in Open Dental, so payment activity always maps back to the right person and the right balance.
Patients pay in-office or remotely
Your team can run a card on a terminal at checkout, keep a card on file, or send a text or email payment request that patients can pay from their phone.
Payments post back automatically
Once a payment is processed, the transaction details sync back to Open Dental without anyone re-entering numbers, so your ledger stays current and accurate.
WHAT’S INSIDE FLEXPAYMENTS
In-office terminal payments
Fast, secure card payments at checkout, with no separate machine or login required.
Treatment plan prepayments
Collect a deposit against specific procedure codes before treatment begins, and have it post correctly to Open Dental.
Recurring payment plans
Set up automatic charges against a stored card on a schedule your practice defines, so payment plans run themselves.
WHY FLEX
Flex doesn't connect to Open Dental — it works alongside it. Every action syncs automatically. Nothing to export, import, or manually update.
Flex was founded by a practicing dentist who ran her own Open Dental practice. Every feature was built to solve a real problem she lived.
~1 hour install. 2-hour complimentary team training. No downtime, no data migration. From demo to live without disrupting your practice.
Authorized
Integration Vendor
Typically responds within 1 business day · No credit card required
FREQUENTLY ASKED QUESTIONS
FlexPayments is a payment processing solution built inside Flex that integrates with Open Dental. Your team takes payments, stores cards, sends payment requests, and manages statements inside Flex, and those payments automatically post back to the correct patient ledger in Open Dental.
No. Open Dental remains your source of truth for the patient record and ledger. Flex handles the payment workflow, and once a transaction is processed, it posts back to Open Dental automatically.
Yes. Practices should still reconcile deposits as part of normal financial controls. FlexPayments provides reporting to support that process, and automatic posting reduces the risk of errors, but it does not remove the need for standard oversight.
FlexPayments supports in-office terminal payments, card-on-file transactions, text-to-pay and email payment links, treatment plan prepayments, recurring payment plans, and appointment deposits when used with FlexSchedule.
Not currently. FlexPayments is available to US practices only and is not currently available in Canada at this time.