A fuller schedule. Without the manual work.

Flex automates the reminders, confirmations, and smart scheduling that keep your chairs filled — all syncing directly into Open Dental without a single manual step.

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Live in two weeks · No data migration · Complimentary team training

WHAT IS IT?

Scheduling and patient communication, working together.

For most Open Dental practices, keeping a full schedule means a lot of manual work — calling patients to confirm, chasing no-shows, and scrambling to fill last-minute gaps. It's time your front desk doesn't have.

Flex's scheduling and communication tools automate all of it. From the moment an appointment is booked to the moment the patient walks in — Flex handles the follow-through, and Open Dental stays up to date automatically.

THE PROBLEM

No-shows cost money. Manual scheduling costs time. Both are avoidable.

Your team is calling patients to confirm appointments by hand — and still getting no-shows.

Manual confirmation calls take 15–20 minutes per patient. And patients who say they're coming still don't show. The result: wasted staff time and lost chair revenue.

When a patient cancels last-minute, filling that gap is a scramble.

Most practices have a mental list of patients who want earlier appointments — but no system to surface them automatically. That empty slot usually stays empty.

Patients who haven't been in a while don't come back on their own — and no one has time to call them.

Recall follow-up falls through the cracks. Patients drift to other practices — not because they wanted to, but because no one reached out.

HOW FLEX FIXES IT

Automated, intelligent, and synced to Open Dental — without any extra steps from your team.

Flex sends confirmations, reminders, and recall messages automatically — at the right time, through the right channel (text, email, or both). Patients who want earlier appointments get notified when a slot opens. Patients who haven't booked in a while get a nudge to come back. Every action syncs back to Open Dental in real time. Your team doesn't need to touch a thing.

Reminders & confirmations

Automated reminders and confirmations sent automatically by text, email, or both — and logged in Open Dental without manual entry.

FlexSchedule

FlexSchedule fills cancellations by automatically identifying and contacting patients who want earlier appointments.

Automated recall

Automated recall keeps overdue patients in your schedule — without your team having to track or call them.

FlexSchedule

Online and mobile booking that syncs to Open Dental in real time. Includes Smartfill, FlexNudge, and credit card holds — settings that help offices optimize when and how patients schedule.

Reserve with Google

Let patients book directly from Google Search and Maps — no phone call required. New appointments flow straight into Open Dental.

Automated Recalls

Automatically re-engages overdue patients with the right message at the right time — without your team having to track or call them.

Reminders & Confirmation

Automated appointment reminders and confirmation requests sent at the right time via text or email — all logged back to Open Dental.

Two-Way Texting

Full two-way SMS with patients — confirmations, questions, follow-ups — all logged in Open Dental without manual entry.

FlexMobile App

Stay connected to your schedule from anywhere — view, manage, and respond on the go.

Intraoffice Chat

Keep your team in sync throughout the day — no shouting across the office, no missed messages.

Up to 65%

reduction in no-shows with scheduling deposits and holds

10+ hrs

saved per week in admin tasks

3,500+

Open Dental practices trust Flex

We all know life gets busy and appointments get pushed off. We've heard from our patients that a quick reminder text helps them feel like they're staying on track. Almost every time, we receive a response asking for our next available appointment, which also helps us fill open time without having to rely on our cancellation list.

— Mariah Oritz, Bruggeman Dental

Deeper than any integration

Flex doesn't connect to Open Dental — it works alongside it. Every action syncs automatically. Nothing to export, import, or manually update.

Built by people who use Open Dental

Flex was founded by a practicing dentist who ran her own Open Dental practice. Every feature was built to solve a real problem she lived.

Up and running in two weeks

~1 hour install. 2-hour complimentary team training. No downtime, no data migration. From demo to live without disrupting your practice.

Authorized
Integration Vendor

Flex is supported on Open Dental versions v21.1 and above. We recommend running a stable non-beta version of Open Dental for the best experience. For full system requirements, visit https://flex.dental/systemrequirements

Yes — once configured, Flex will automatically send reminders and confirmations. Your team doesn't need to trigger anything manually.

FlexSchedule is Flex's online and mobile booking tool. It includes settings like Smartfill, which helps fill schedule gaps with patients who want earlier slots, FlexNudge, which shows patients your preferred times first, and credit card holds at booking to reduce no-shows. These are configurable settings within FlexSchedule, not separate products.

Yes — reminder and confirmation schedules and templates can be customized to match your practice's communication style and preferences.

Nothing changes in Open Dental. Flex connects to your existing system and syncs with it — your data stays exactly where it is. There is no migration, no data loss, and no disruption to how you currently use Open Dental.

Most practices begin onboarding shortly after signup, with timing depending on the features selected and any required integrations or payment setup.

A fuller schedule. Without the manual work.

Scheduling and patient communication, working together.

No-shows cost money. Manual scheduling costs time. Both are avoidable.

Your team is calling patients to confirm appointments by hand — and still getting no-shows.

When a patient cancels last-minute, filling that gap is a scramble.

Patients who haven't been in a while don't come back on their own — and no one has time to call them.

Automated, intelligent, and synced to Open Dental — without any extra steps from your team.

7 features. One goal: a fuller schedule.

What practices see after switching to Flex scheduling.

Built exclusively for Open Dental. That's not a feature — it's the foundation.

Deeper than any integration

Built by people who use Open Dental

Up and running in two weeks

See how Flex keeps your schedule full — without the manual work.

Questions about Flex scheduling.

A fuller schedule. Without the manual work.

Scheduling and patient communication, working together.

No-shows cost money. Manual scheduling costs time. Both are avoidable.

Your team is calling patients to confirm appointments by hand — and still getting no-shows.

When a patient cancels last-minute, filling that gap is a scramble.

Patients who haven't been in a while don't come back on their own — and no one has time to call them.

Automated, intelligent, and synced to Open Dental — without any extra steps from your team.

Deeper than any integration

Built by people who use Open Dental

Up and running in two weeks

See how Flex keeps your schedule full — without the manual work.

Does Flex work with my version of Open Dental?

Will Flex send reminders automatically or does my team still have to do something?

What's included in FlexSchedule?

Can we customize the reminder messages patients receive?

What happens to our existing Open Dental data when we install Flex?

How long does it take to get up and running?