<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=449369752787427&amp;ev=PageView&amp;noscript=1"> Skip to main content

Confirm more appointments. Without the daily call list.

Flex automates appointment reminders and confirmations from your Open Dental schedule, helping patients stay on track while your team gets hours back.

 

Schedule a Demo See Pricing
Live in two weeks · No data migration · Complimentary team training

WHAT IT DOES

Appointment reminders should not take over the front desk.

Every missed confirmation is a risk. Every unanswered call is another loose thread. And every manual reminder steals time your team could be spending with the patients in front of them.

Flex helps Open Dental practices automate appointment reminders, confirmations, recall messages, treatment follow-ups, and targeted patient communications. Patients get timely, personalized messages by text or email, and your team spends less time making repetitive calls.

It keeps communication moving in the background so your schedule has fewer gaps, your patients feel informed, and your front desk is not stuck playing phone tag all day.

image-Jul-13-2026-03-51-58-5905-PM

HOW IT WORKS

Flex sends the right message at the right time.

  1. Flex connects to your Open Dental schedule

    Flex uses your Open Dental schedule and patient information to know who needs a reminder, confirmation, follow-up, or targeted message.

  2. Patients receive automated texts and emails

    Appointment confirmations, reminders, recall messages, birthday messages, treatment follow-ups, and other communications can send automatically based on the rules your practice sets.

  3. Your team manages responses instead of chasing everyone

    Instead of calling every patient manually, your team can focus on the patients who reply, need help, or require a personal touch.

WHAT’S INSIDE REMINDERS & CONFIRMATIONS

Patient communication that keeps the day moving.

Treatment follow-ups

Send patient follow-up messages after treatment discussions so next steps do not disappear after the visit.

Targeted patient messaging

Use patient filters and messaging tools to send relevant communications to the right patients without building lists by hand.

FlexBlast email campaigns

Create professional patient emails from a template or from scratch, including practice updates, targeted reminders, or patient education.

WHY FLEX

Built exclusively for Open Dental. That's not a feature — it's the foundation.

Deeper than any integration

Flex doesn't connect to Open Dental — it works alongside it. Every action syncs automatically. Nothing to export, import, or manually update.

Built by people who use Open Dental

Flex was founded by a practicing dentist who ran her own Open Dental practice. Every feature was built to solve a real problem she lived.

Up and running in two weeks

~1 hour install. 2-hour complimentary team training. No downtime, no data migration. From demo to live without disrupting your practice.

Authorized
Integration Vendor

image-3

Ready to stop spending your day confirming appointments manually?

Flex helps Open Dental practices automate reminders, confirmations, and patient follow-up so your team can save time and keep the schedule moving.

Schedule Your Demo

Typically responds within 1 business day · No credit card required

FREQUENTLY ASKED QUESTIONS

Questions about Reminders & Confirmations

Automated appointment reminders are text or email messages that remind patients about upcoming appointments without your team manually calling each patient. Flex sends reminders based on your Open Dental schedule and the rules your practice sets.

Flex uses your Open Dental schedule to send confirmation messages to patients. Patients can confirm through the message, helping your team reduce phone calls and keep the schedule updated with less manual work.

Yes. Timely appointment reminders and confirmations help patients remember appointments, confirm ahead of time, and respond if they need to reschedule. That gives your team more time to protect the schedule before an empty chair becomes lost revenue.

Yes. Flex supports personalized patient communication so messages feel relevant to the patient and your practice. You can use reminders, confirmations, recall messages, birthday messages, treatment follow-ups, and targeted communications based on patient and schedule data.

No. Flex does not replace your team's personal touch. It removes the repetitive reminder and confirmation work so your team can focus on patients who need help, have questions, or require a real conversation.

Yes. Flex can support appointment confirmations, recall reminders, treatment follow-ups, birthday messages, targeted email campaigns, and other patient communications. It helps your practice stay connected without making every message a manual task.
Have more questions? Visit our Help Center