Real-Time Integration

Flex syncs instantly with Open Dental—no delays, no chaos, no embarrassing patient conversations.

Most online booking creates a nightmare scenario: patients book appointments that don't actually exist in your Open Dental system.

The result? Double-bookings. Confused staff. Awkward conversations with patients about rescheduling their "confirmed" appointments.

Flex eliminates this completely. Real-time sync means every online booking appears instantly in Open Dental with complete patient information.

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The Chaos of Delayed Integration

Even short delays between booking and Open Dental updates can throw off your entire day.

When your online booking tool and Open Dental aren’t perfectly in sync, double-bookings aren’t the only problem. Procedures get placed in the wrong time slots, leading to idle gaps or overtime at the end of the day. Patients may arrive expecting a smooth check-in only to encounter unnecessary wait times because your schedule wasn’t truly up to date.

Instead of running a predictable, well-paced day, your team ends up working around inefficiencies that ripple through the entire workflow. This leads to lost production, less control over the schedule, and a patient experience that feels less than polished.

Complete Control With Instant Open Dental Synchronization

Flex ensures every appointment booked online matches your Open Dental schedule perfectly—no delays, no conflicts, no guesswork.

Flex's real-time integration pulls availability straight from your Open Dental system, giving you complete control by specific provider, appointment type, and even operatory. This ensures patients can only book appointments that actually work for your schedule and workflows.

Flex is also the first platform to offer Block Scheduling. This powerful feature allows you to pinpoint specific spots where only certain appointment types can be booked.

All patient data, including answers to your custom questions, transmits back to your appointment book in real-time. Your team always works with current, accurate information, eliminating surprises and scheduling conflicts.

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Perfect Coordination That Eliminates Scheduling Stress

You achieve pain-free operations where your team always knows exactly what's happening.

Within two weeks, your team stops worrying about double-bookings and scheduling conflicts because every online appointment appears in Open Dental with complete patient information. Your staff coordinates around real-time updates that keep everyone informed about schedule changes, new bookings, and patient preferences.

Real-time sync and Block Scheduling keep your day running exactly as planned.

No double-bookings. No misplaced procedures. Just a schedule that’s accurate the moment a patient books and stays that way all day long.

Ready to Eliminate Scheduling Chaos? See how Flex gives your practice complete control over every appointment.

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