Adaptive questioning
Forms change in real time based on patient responses so no one wades through irrelevant questions.
Flex replaces paper intake with smart digital forms that adapt to each patient and flow straight into Open Dental, so your front desk spends less time chasing information and more time with patients.
WHAT IT DOES
Every clipboard handed to a patient is a bottleneck. Handwriting has to be deciphered, irrelevant questions frustrate patients, and staff still have to retype everything into Open Dental by hand. It is slow for patients and slower for your team. Flex replaces that process with smart forms that adjust in real time based on a patient's age, gender, insurance status, health conditions, and medications, so patients only ever see questions that actually apply to them.
New patients can complete forms by email, text, or in-office tablet, and returning patients get pre-filled medical histories they simply confirm or update. Everything flows directly into Open Dental with zero manual entry, which means shorter waits, fewer errors, and a front desk that is not buried in paperwork before the first patient even sits down.
HOW IT WORKS
Flex sends the form when the appointment is booked
New patients receive their intake forms by email as soon as an appointment is scheduled, or can complete them by text or on an in-office tablet.
The form adapts as the patient answers
Questions adjust in real time based on age, gender, insurance status, health conditions, and medications, so patients only see what is relevant to them.
Responses sync straight into Open Dental
Completed forms and updated medical histories flow into the patient’s chart automatically, with no manual data entry required.
WHAT’S INSIDE PATIENT FORMS
Adaptive questioning
Forms change in real time based on patient responses so no one wades through irrelevant questions.
Pre-filled medical histories
Returning patients confirm and update existing information instead of starting from scratch.
Multi-channel delivery
Patients can complete forms by email, text, or in-office tablet, whichever is easiest for them.
WHY FLEX
Flex doesn't connect to Open Dental — it works alongside it. Every action syncs automatically. Nothing to export, import, or manually update.
Flex was founded by a practicing dentist who ran her own Open Dental practice. Every feature was built to solve a real problem she lived.
~1 hour install. 2-hour complimentary team training. No downtime, no data migration. From demo to live without disrupting your practice.
Authorized
Integration Vendor
Typically responds within 1 business day · No credit card required
FREQUENTLY ASKED QUESTIONS
Smart digital patient forms are online intake forms that adjust automatically based on a patient’s age, gender, insurance status, health conditions, and medications. Patients only answer questions relevant to them, and Flex sends the results directly into Open Dental.
New patients receive forms by email when their appointment is scheduled, and can also complete them by text or on an in-office tablet. Returning patients get pre-filled medical histories to review and update ahead of their visit.
No. Completed forms sync directly into Open Dental with zero manual data entry, so your team never has to retype handwritten information.
Yes. Forms adapt automatically based on responses like age, gender, insurance status, health conditions, and current medications, so each patient only sees questions that apply to their situation.
Yes. Practices using Flex's smart forms report faster appointment starts and less time spent on data entry, since patients arrive with accurate information already in Open Dental instead of a stack of paperwork to process.