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See where your money actually is. Not just where it should be.

Flex’s collections reporting tracks collection rates, outstanding balances, and AR concentration straight from your Open Dental data, so aging accounts get caught before they turn into write-offs.

 

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Live in two weeks · No data migration · Complimentary team training
Flex Collections Reporting for Open Dental

WHAT IT DOES

Production doesn’t matter if it never turns into cash in the bank.

It's easy to know what your practice billed. It's much harder to know what's actually been collected, what's still outstanding, and how old that outstanding balance really is. Without that visibility, aging accounts receivable quietly piles up until it's a real problem. Flex's collections reporting shows your collection rates, outstanding balances, and where your AR is concentrated, whether that's a handful of large balances, a specific insurance carrier, or a pattern across certain patients.

Instead of a single AR total, you see exactly where collections are breaking down. Every figure links back to the individual patients and claims behind it, with 12 months of historical data, so you can tell whether collections are improving, slipping, or staying flat, and act on it before an aging balance becomes lost revenue.

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HOW IT WORKS

Flex keeps your collections numbers current and specific.

  1. Flex connects to your Open Dental billing and claims data

    Payments, adjustments, and outstanding balances feed into your collections reporting automatically as they happen in Open Dental.

  2. Reporting breaks down collection rates and AR concentration

    See your collection rate against production, outstanding balances by age, and where AR is concentrated, whether by patient, provider, or payer.

  3. Your team drills into the accounts that need attention

    Click into any balance or rate to see the specific patients and claims behind it, so your team knows exactly who to follow up with and why.

WHAT’S INSIDE COLLECTIONS REPORTING

The collections detail your front office actually needs.

Collection rate tracking

See collections against production over time to know whether what you bill is turning into what you’re paid.

Outstanding balance reporting

View aging balances broken down so old debt gets addressed before it becomes a write-off.

AR concentration reporting

Identify where accounts receivable is concentrated, by patient, provider, or payer, so your team can prioritize the accounts with the biggest impact.

WHY FLEX

Built exclusively for Open Dental. That's not a feature — it's the foundation.

Deeper than any integration

Flex doesn't connect to Open Dental — it works alongside it. Every action syncs automatically. Nothing to export, import, or manually update.

Built by people who use Open Dental

Flex was founded by a practicing dentist who ran her own Open Dental practice. Every feature was built to solve a real problem she lived.

Up and running in two weeks

~1 hour install. 2-hour complimentary team training. No downtime, no data migration. From demo to live without disrupting your practice.

Authorized
Integration Vendor

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Ready to know exactly where your outstanding balances are hiding?

Flex’s collections reporting tracks collection rates, aging balances, and AR concentration straight from Open Dental, so your team can act on real numbers instead of a single lagging total.
Schedule Your Demo

Typically responds within 1 business day · No credit card required

FREQUENTLY ASKED QUESTIONS

Questions about Collections Reporting

Collections reporting tracks how much of your billed production is actually being collected, along with outstanding balances and where your accounts receivable is concentrated. Flex builds this from your Open Dental billing and claims data.

Instead of one AR total, Flex breaks collections down by rate, balance age, and concentration, whether that's by patient, provider, or payer, so your team knows exactly where to focus follow-up.

Yes. Collections reporting includes 12 months of historical data with trend analysis, so you can see whether your collection rate is improving, slipping, or holding steady.

Yes. Interactive drill-downs let you click any balance or rate to see the individual patients and claims behind it, so follow-up is specific instead of generic.

Yes. Because outstanding balances are broken down and tracked over time, your team can see accounts trending toward write-off territory and follow up while there's still time to collect.

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