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Stop guessing why patients say no to treatment.

Flex’s case acceptance analytics tracks acceptance rates by provider, treatment type, and time period from your Open Dental data, so you know exactly where treatment plans are stalling.

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Live in two weeks · No data migration · Complimentary team training
Case Acceptance Analytics for Flex Dental Solutions

WHAT IT DOES

“Case acceptance seems down” is a feeling, not a plan.

When case acceptance slips, it's rarely obvious why. Is it one provider's presentation approach? A specific treatment type patients keep declining? A seasonal dip in patients' willingness to move forward? Without a breakdown, you're left guessing at a fix. Flex's case acceptance analytics shows acceptance rates by provider, by treatment type, and across time periods, pulled directly from your Open Dental treatment plans.

Instead of one overall percentage, you see exactly where acceptance is strong and where it's breaking down. Every rate connects back to the individual patients and treatment plans behind it, with 12 months of historical data, so you can tell whether a dip is a real trend or a single slow month, and know where to focus coaching or follow-up.

HOW IT WORKS

Flex turns treatment plan data into a clear acceptance picture.

  1. Flex connects to your Open Dental treatment plans

    Presented, accepted, and declined treatment gets tracked automatically as it happens in Open Dental, with no separate log for your team to maintain.

  2. Acceptance breaks down by provider, treatment type, and time period

    See which providers are converting treatment plans at the highest rate, which treatment types patients accept most readily, and how acceptance shifts over time.

  3. Your team follows up on the specific plans behind the numbers

    Drill into any acceptance rate to see the patients and treatment plans behind it, so follow-up calls and re-presentations target the right patients.

WHAT’S INSIDE CASE ACCEPTANCE ANALYTICS

The acceptance detail that tells you where to focus.

Provider-level acceptance rates

Compare how each provider’s treatment plans convert, so coaching and support go where they’re needed most.

Treatment type breakdowns

See which treatment types patients accept readily and which ones stall, so you can adjust how they’re presented.

Interactive drill-downs

Click any acceptance rate to see the specific patients and treatment plans behind it, so follow-up is targeted instead of a guess.

WHY FLEX

Built exclusively for Open Dental. That's not a feature — it's the foundation.

Deeper than any integration

Flex doesn't connect to Open Dental — it works alongside it. Every action syncs automatically. Nothing to export, import, or manually update.

Built by people who use Open Dental

Flex was founded by a practicing dentist who ran her own Open Dental practice. Every feature was built to solve a real problem she lived.

Up and running in two weeks

~1 hour install. 2-hour complimentary team training. No downtime, no data migration. From demo to live without disrupting your practice.

Authorized
Integration Vendor

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Ready to know exactly where treatment plans are stalling?

Flex’s case acceptance analytics breaks down acceptance rates by provider, treatment type, and time period, straight from Open Dental, so your team knows where to focus instead of guessing.
Schedule Your Demo

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FREQUENTLY ASKED QUESTIONS

Questions about Case Acceptance Analytics

Case acceptance analytics tracks how often patients accept recommended treatment, broken down by provider, treatment type, and time period. Flex builds this directly from your Open Dental treatment plan data.

A single overall rate can hide the real problem. Breaking acceptance down shows whether the issue is a specific provider's presentation, a specific treatment type, or a broader trend, so your team can address the actual cause.

Yes. Case acceptance analytics includes 12 months of historical data with trend analysis, so you can tell whether a dip is a real pattern or a single slow period.

Yes. Interactive drill-downs let you click any acceptance rate to see the specific patients and treatment plans behind it, so your team can follow up with the right patients directly.

The reporting shows you exactly where acceptance is falling short, by provider, treatment type, or time period, so your team can target coaching, follow-up, and treatment presentation where they'll make the biggest difference.

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