In today's crowded dental marketplace, offering a simple and convenient way to book online helps your practice standout. FlexSchedule is a first-of-its kind platform that is built for mobile devices, making scheduling so easy, anyone can do it.
Myth: Patients that book online are more likely to not show up vs. a patient who calls to schedule.
Busted: Online bookers have virtually the same broken appointment rate as those who schedule in-office or by phone.
FlexSchedule's human-style scheduling adapts to fill your appointment book efficiently -- just like if they called your office. Patients are more likely to fill in a schedule gap or an open spot directly next to another appointment already on the books.
FlexSchedule is also the only platform to let you account for assistant and provider time, even across a group of operatories -- perfect for assisted hygiene or ensuring a doctor's availability to see a same-day emergency appointment, even when they work out of multiple operatories.
Relax knowing you're always in control of your schedule with real-time availability pulled straight from your Open Dental. FlexSchedule allows you to pinpoint your availability overall, then by specific provider, appointment type and even operatory.
FlexSchedule is also the first platform to offer Block Scheduling, allowing you to pinpoint the spots where only certain appointment types can be booked.
All patient data, including any answers to questions you choose to ask, is then transmitted instantly to your appointment book.
FlexSchedule's proprietary scheduling algorithm allows you to "weigh" your appointment times so the patient sees appointment slots that you want them to first, just like your team does when a patient calls to schedule.
Once a patient provides their availability, FlexSchedule uses your specific schedule preferences to pull open appointment slots, instantly providing day and time options that are ideal for both parties.
FlexSchedule + Credit Card helps ensure that patients will be committed to the appointment they book according to your office policies. Available for practices that leverage both FlexSchedule and FlexPay.
How it Works:
Offices that decide they want to accept credit cards can determine whether to use them to accept holds, or deposits.
Holds
A hold means the patient will provide their card information, it will be securely stored on file, and if the office charges a cancellation fee, they can use this card info to apply the fee. If an office prefers not to charge a deposit but does still want to have credit card information on file, a hold is the best option.
Deposits
A deposit means the patient will have to provide their card information, it is held securely on file, and the office also chooses an amount to charge the patient to reserve their time.
When utilizing holds and/or deposits offices have the flexibility to determine the specific appointment types for both new and returning patients.
FlexSchedule's look and feel customization options bring your brand and voice to forefront. Welcome new patients and showcase your practice without any other distractions.
And once they're booked, Flex sends them an appointment confirmation and, if applicable, new patient forms automatically -- boosting engagement with a high-touch onboarding experience ahead of their appointment.
Fast Fact: Offices that offer online scheduling have more than 40% of new patients find them through this channel.
No complex packages, install fees or promo codes needed — Flex's straightforward pricing allows you to find the perfect plan for your practice.
Pricing
Once your Mango phones are up and running, just give our support team a call and we’ll get them integrated in no time.
FlexSchedule is so dynamic, we’ll spend time specifically covering it and helping you, step-by-step, to dial it in exactly like you want.
Once you receive your terminal, you can pick a training time with our team to learn all about the new features you have access to at no additional charge.
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